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  • Contact Us

Privacy Policy

Effective Date: August 20, 2026


The Missing Option is a resource and information brand operated by Bottom Line Solutions, LLC. We respect your privacy and believe you should understand what information may be collected when you visit our website, contact us, or purchase one of our digital products, how that information is used, and when it may be shared with service providers.

This Privacy Policy applies to information collected through BottomLineSolutions.net, including pages and services associated with The Missing Option.


Information We May Collect

We may collect information that you voluntarily provide to us, including your:

  • name;
  • email address;
  • telephone number, if you choose to provide one;
  • information submitted through a contact form or customer-support request;
  • purchase and order information;
  • communications with us; and
  • other information you choose to provide.


When you purchase a product, additional information may be collected in order to process the transaction, such as your billing information, transaction amount, and payment status.


Payment-card information is processed by our payment provider, Stripe. We do not receive or store your complete credit- or debit-card number on our own website or systems.


We or our website and technology providers may also automatically collect limited technical information when you visit the website, such as your IP address, browser or device type, pages visited, referring website, approximate location derived from your IP address, and information about how the website is used.


How We Use Information

We may use the information we collect to:

  • process and confirm purchases;
  • provide access to digital products you have purchased;
  • respond to questions, support requests, refund requests, or other communications;
  • maintain records of transactions and customer service interactions;
  • operate, maintain, protect, and improve our website and services;
  • detect or prevent fraud, misuse, security incidents, or unauthorized transactions;
  • comply with legal, tax, accounting, regulatory, or contractual obligations; and
  • communicate with you about a transaction or service you requested.


We will not add you to a marketing email list simply because you purchased a product unless you have separately agreed to receive those communications.


Payment Processing

Payments for products sold through The Missing Option may be processed by Stripe.

When you make a payment, certain personal and transaction information is transmitted directly to Stripe so that Stripe can process the payment, prevent fraud, comply with legal requirements, and provide payment-related services.


Stripe handles information submitted to it according to its own privacy and security practices. (Stripe Support)


We may receive transaction-related information from Stripe, such as your name, email address, product purchased, transaction amount, payment status, refund status, and transaction identification information.


How and With Whom Information May Be Shared

We may disclose limited personal information to third-party service providers when reasonably necessary to operate the website, process purchases, deliver products, communicate with customers, maintain business records, or protect our systems.

These providers may include companies that provide:

  • payment processing, including Stripe;
  • website hosting and website-management services, including GoDaddy;
  • email and business communication services;
  • digital-product delivery or file-hosting services;
  • fraud-prevention and security services; and
  • accounting, legal, technical, or other professional services.


Information is generally transmitted to these providers electronically through their websites, applications, secure integrations, email systems, payment systems, or other technology used to provide their services.


We do not disclose personal information to unrelated third parties simply so that they can independently market their products or services to you.


We may also disclose information when reasonably necessary to comply with a law, court order, subpoena, government request, legal process, or regulatory obligation; investigate suspected fraud or misuse; protect our legal rights; or protect the safety or security of our customers, business, website, or others.


If Bottom Line Solutions, LLC is involved in a merger, acquisition, sale, restructuring, or transfer of some or all of its business or assets, relevant business records may be transferred as part of that transaction, subject to applicable law.


Cookies and Website Analytics

Our website uses cookies and similar technologies to analyze website traffic and help us improve and optimize the website experience. When you consent to the use of cookies, certain website-use information may be collected and combined with data from other visitors for analytics purposes.


Depending on the tracking tools enabled on our website, cookies may also be used to understand visitor interactions such as page visits or clicks. Where applicable, these tracking technologies are activated only after the visitor accepts cookies through the website’s cookie banner. Visitors may decline cookies or tracking through the choices provided in that banner.

Some aggregated or anonymized information may also be collected by our website provider to provide website performance, security, and analytics functions.


You may also be able to control or delete cookies through your browser settings, although doing so may affect certain website features.


Digital Product Delivery

When you purchase a downloadable product, we may use your name, email address, product information, and transaction information to deliver the product and document that delivery.

We may use third-party email, automation, cloud-storage, or file-delivery services for this purpose. Only the information reasonably necessary to perform the delivery or related service will be provided to those services.


Information Security

We take reasonable administrative, technical, and organizational measures intended to protect personal information from unauthorized access, disclosure, alteration, misuse, or loss.

Depending on the service involved, these measures may include:

  • password-protected accounts;
  • multi-factor authentication;
  • restricted access to business accounts and customer information;
  • reputable third-party payment, hosting, email, and technology providers;
  • encrypted transmission of information where supported by the applicable service; and
  • limiting access to personal information to what is reasonably necessary for business purposes.


However, no website, email system, internet transmission, or electronic storage method can be guaranteed to be completely secure. We therefore cannot guarantee absolute security.


Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including providing products and customer support, maintaining transaction and business records, resolving disputes, preventing fraud, and satisfying tax, accounting, legal, or regulatory obligations.


Different types of information may be retained for different periods.


Your Privacy Choices

Depending on where you live and the law that applies to you, you may have certain rights regarding your personal information.


You may contact us to request information about personal information we maintain about you or to ask us to correct or delete information when applicable.


We may need to verify your identity before fulfilling certain requests, and some information may need to be retained when required for legitimate business, tax, legal, security, or recordkeeping purposes.


Third-Party Websites and Resources

The Missing Option frequently provides links to government agencies, nonprofit organizations, caregiver resources, research, service providers, and other third-party websites.


A link to another website does not mean that Bottom Line Solutions, LLC controls that website or its privacy practices.


When you leave our website, the privacy policy and practices of the third-party website apply.


Children's Privacy

The Missing Option website and its products are intended for adults and are not directed toward children under the age of 13.


We do not knowingly seek to collect personal information directly from children under 13 through this website.


Changes to This Privacy Policy

We may update this Privacy Policy as our website, products, technology, service providers, or legal obligations change.


When material changes are made, the updated policy will be posted on this page with a revised effective date.


Contact Us

Questions or requests concerning this Privacy Policy may be directed to:

The Missing Option
A resource brand of Bottom Line Solutions, LLC

Email: support@bottomlinesolutions.net
Website: BottomLineSolutions.net



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