Because our products are digital downloads that are made available immediately after purchase, all sales are generally final once the product has been delivered. Digital products cannot be physically returned.

However, we want you to receive the product you paid for and be able to use it as intended. Please contact us if:

• You were accidentally charged more than once for the same purchase;
• You received the wrong digital product;
• The file is corrupted, inaccessible, or otherwise unusable, and we are unable to provide a working replacement; or
• An error on our part materially affected your purchase.

Refund requests should be submitted within 7 days of purchase and should include your name, email address used for the purchase, product purchased, and a brief explanation of the issue.

Refunds generally will not be provided because of a change of mind, failure to use or download the product, or because the purchaser later decides the product is not needed.

If a refund is approved, it will be returned through the original payment method.

If you have a question or concern about a purchase or charge, please contact us before initiating a payment dispute so that we have an opportunity to investigate and resolve the issue.

Nothing in this policy limits any refund, cancellation, or consumer rights that may be required under applicable law.

Customer Support:
Support@bottomlinesolutions.net

The Missing Option
A resource brand from Bottom Line Solutions, LLC